Drive customer engagement success as a Customer Engagement Applications Specialist focused on D365 solutions. Responsible for configuring, developing, and supporting critical business applications.
This role requires proficiency in Microsoft Dynamics 365 Customer Engagement to improve Sales, Service, and Marketing functions. You’ll serve as a key technical resource, overseeing requirements analysis and ensuring that solutions align with strategic goals. Your problem-solving abilities and cooperative approach will directly impact the success of the organization’s technology initiatives.
Key Responsibilities:
• Design and implement D365 CE solutions for various functions
• Gather and validate input from business stakeholders




• Develop custom integrations and scripts for enhanced functionality
• Manage D365 CE lifecycle and uphold security protocols
• Troubleshoot technical escalations efficiently
Requirements:
• 5+ years of experience with D365 CE applications
• Power Platform development experience required
• Solid analytical skills with database knowledge
• Familiarity with Azure Integration Services
• Excellent verbal and written communication skills
Leverage your skills in configuration and development to create solutions that improve customer engagement and drive results.
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📌 Customer Engagement Applications Configuration Specialist Ontario
🏢 Greenfield Global
📍 Ontario