Universal Limbs is dedicated to providing free, customized, 3D-printed prosthetics to individuals living in conflict zones, helping restore their independence and dignity. By combining innovative prosthetic solutions with compassionate support, we aim to bring hope and practical assistance to those in need. At Universal Limbs, we firmly believe that everyone deserves the ability to perform daily tasks without limitations. Join our mission to make a meaningful impact on lives worldwide.

Role Description

This is a remote volunteer role as a Social Media Manager. The Social Media Manager will be responsible for creating and managing content across various social media platforms, developing effective content strategies, optimizing social media presence, and promoting the organization’s mission. Day-to-day tasks may include planning and scheduling posts, engaging with online audiences, and analyzing performance metrics to enhance reach and impact.

Qualifications
Experience in Social Media Marketing and Social Media Optimization (SMO)
Solid communication and writing skills
Proficiency in content strategy and content creation
Ability to analyze data and improve social media performance




Passion for social impact and familiarity with non-profit organizations is an advantage
Familiarity with social media management tools is a plus

Roles and Responsibilities
Manage and grow our presence on Instagram, LinkedIn, and YouTube
Create and maintain a straightforward, sustainable posting workflow for each platform
Adapt content for each platform while following the brand book
Turn team updates into engaging, mission-aligned content
Manage posting schedules across platforms
Collect and organize video and photo content from team members
Learn and understand the brand, mission, and values
Speak with team members to understand their motivations and experiences
Use these insights to create authentic, human-centered stories
Ensure messaging is consistent, respectful, and mission-aligned
Respond to comments and messages across platforms
Identify and add recent leads to the CRM, and inform the CRM lead
Flag important or sensitive conversations for internal follow-up
Test content formats, posting times, and workflows
Share actionable insights on what’s working and what needs improvement

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📌 Social Media Manager Volunteering Role Calgary
🏢 Universal Limbs
📍 Calgary