Maxwell GeoServices (maxgeo) is a leading supplier of Data Management Solutions to the Mining industry. Currently there is an opportunity for an IT Manager to join our team, based in Vancouver, British Columbia.
Experience with mining workflows in both an open pit and underground environment is essential for this role. The ideal candidate will be a charismatic self-starter, capable of working within a team‑oriented workplace. Attention to detail with superior client focus and communication skills is essential.
Responsibilities
Handle incoming support requests via phone, email, and ticketing system
Provide clear, user‑friendly communication to staff and clients
Escalate unresolved issues when needed
Follow up and ensure timely resolution for all assigned tasks
Maintain accurate notes and documentation
Stay positive, proactive, and solution‑focused
Required skills
Minimum 12 months in an IT helpdesk or technical support role
Solid customer service and communication skills
Basic working knowledge of:
Microsoft 365 admin & support
Active Directory (user/group management)
Windows Server and Windows 11 settings
Relevant IT qualification (Cert IV, Diploma or similar)
Excellent time management and willingness to learn
MSP experience highly regarded but not essential
AWS/Azure architecture knowledge
Experience with DattoRRM and Atlassian products
Why Join Us
Work with a talented team that loves sharing knowledge
Hybrid working model + flexible start times
Career development pathway into Level 2 and beyond
Exposure to a wide variety of clients and technologies
Vancouver‑based team
All applicants must be available for an interview at our office in Vancouver, as well as being able to provide proof of eligibility to live and work in Canada.
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📌 Information Technology Manager Winnipeg (Canada)
🏢 maxgeo
📍 Canada
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