Become a vital part of retail management at Marks as an Assistant Manager. Support store operations and enhance customer service through effective team leadership and coaching practices.
In this Assistant Manager role, you will partner with the Store Operations Manager to ensure smooth daily operations at a Marks location. Your focus will be on coaching the customer service team, managing inventory tasks, and executing B2B ordering while maintaining high service standards. You will also help achieve compliance with significant operational procedures.
Key Responsibilities:
• Lead coaching sessions for customer service excellence
• Oversee B2B ordering accuracy and timeliness
• Ensure fulfillment of in-store and eCommerce orders




• Promote adherence to company policies and operational processes
• Conduct regular meetings to strategize the daily workflow
Requirements:
• 3-5 years of experience in retail management
• Demonstrated ability to mentor and develop team members
• Excellent communication and organizational skills
• Competent in basic computer applications
• Energetic, ambitious, and focused on achieving results
Guide the customer service experience at Marks while developing a motivated team dedicated to success.
#J-18808-Ljbffr

📌 Retail Store Assistant Manager Role (Fernie)
🏢 Sport Chek
📍 Fernie