Drive member service excellence as the Assistant Manager in Kelowna at Coast Capital. This full-time role is designed for leaders focused on customer-centric solutions.
In this position, you will oversee a team of Member Service Representatives, ensuring they exceed customer banking expectations. Collaborating with the Manager, you will emphasize career development and recognize your team's achievements. Your leadership will be pivotal in maintaining a customer-friendly setting while achieving sales growth.
Key Responsibilities:
• Assist the Manager with branch operations
• Mentor and coach team members in sales techniques
• Celebrate achievements and support employee growth
• Ensure cash management and security standards are met
• Build a high-performing team environment
Requirements:
• At least four years of leadership experience in banking
• Diploma or degree in Business Administration or similar
• Required Investment Funds in Canada certification
• Solid skills in member complaint resolution
• Knowledgeable in banking technology solutions
Embrace your leadership skills to enhance service and team development at Coast Capital in Kelowna.
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📌 Lead Member Services At Coast Capital Kelowna
🏢 Coast Capital Savings
📍 Kelowna