Step into a rewarding role as a Customer Service Representative at Schaeffler in Oakville, Ontario, focusing on industrial bearings. Use your experience to deliver exceptional service throughout the order process.
This role is intended for candidates who possess three to five years of customer service experience. You will support assigned sales teams and manage standardization across service processes. Your robust analytical skills will be essential in addressing customer inquiries and coordinating internal efforts.
Key Responsibilities:
• Deliver qualified support for customer groups and sales teams
• Implement agreed-upon service standards efficiently
• Create internal systems for effective end-to-end processing




• Evaluate customer feedback and initiate corrective actions
• Collaborate with stakeholders to identify optimization projects
Requirements:
• Bachelor's Degree in Business Administration or Engineering
• 3 to 5 years' experience in customer-oriented roles
• Excellent problem-solving and communication skills
• Proven relationship-building capabilities
• Commitment to a respectful work workplace
Join Schaeffler's team and enhance the customer experience in Oakville while advancing your career.
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📌 Customer Service Representative At Schaeffler Oakville
🏢 Schaeffler Technologies
📍 Oakville