- Provide exceptional customer service and assistance and sustain effective relationships with clients and patrons
- Conduct proactive patrols to ensure safety and address policy breaches, and note any concerns
- Attend and investigate security alarms and emergencies in a timely and qualified manner
- De-escalate crisis situations, provide support, and liaise with emergency personnel, including police, fire and paramedic resources
- Exercise crowd control and evict trespassers
- Write clear and detailed reports including incident, emergency, liability, and day to day reports
- Provide first aid and medical response when required to any person(s)
- Utilize two-way radios and computer applications to communicate site activities
- Handle Lost & Found items and inquires
Job Requirements
- Excellent communication skills, both written and verbal
- Strong observational skills
- Ability to make immediate decisions while maintaining composure in emergency response situations with minimal supervision
- Ability to walk 18/20km and stairs
- Authorized to legally work in Canada
Additional Information / Benefits
Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.
This job reports to the Client Service Manager
This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation