Elevate customer experience with Stormtech Performance Apparel as a Bilingual Customer Service & Decoration Specialist, guiding client interactions in both French and English. You will manage the full cycle of customer orders with precision and accountability.
This role requires efficiency and strong problem-solving skills in a dynamic office setting. You will be responsible for maintaining accurate records and ensuring that all inquiries are handled with professionalism. Your contributions will help create a trustworthy and simplified experience for customers.
Key Responsibilities:
• Proactively communicate with customers and sales teams
• Process and validate customer orders meticulously
• Resolve issues and discrepancies in a timely manner




• Collaborate across departments for effective order fulfillment
• Monitor and report on order status to ensure transparency
Requirements:
• Bilingual in French and English, both written and spoken
• Strong customer service and order management experience
• High attention to detail and organizational skills
• Capability to work in a fast-paced, high-volume setting
• Experience with CRM systems like Salesforce is a plus
Support our commitment to excellent customer service and operational excellence at Stormtech.
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📌 Customer Service & Order Management Expert (Markham)
🏢 STORMTECH Performance Apparel
📍 Markham