Take on an impactful role as a Technical Support Qualified in the vibrant BC Lower Mainland. This full-time position supports multiple clients and offers hands-on problem-solving experiences.
As a member of a Managed Services Provider, you'll engage in varied technical environments, utilizing effective communication skills and a structured ticketing system. Ideal for individuals with prior MSP experience, this role thrives on delivering timely solutions while switching contexts throughout the workday.
Key Responsibilities:
• Support client environments across desktop and system-level issues
• Manage ticket queues and prioritize resolutions in a timely manner
• Communicate effectively with clients and team members




• Support Microsoft 365 and client infrastructure seamlessly
• Escalate issues following defined procedures
Requirements:
• Legal authorization to work in Canada
• Reside in BC Lower Mainland or relocating soon
• Availability for in-office work during business hours
• Strong client-facing communication skills
• Experience in Managed Services is a plus
Bring your expertise in technical support to enhance client experiences in BC Lower Mainland's dynamic environment.
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📌 In-Office Technical Support Professional (Surrey)
🏢 Superion
📍 Surrey