Elevate business performance as a B2B Salesforce Business Analyst focused on driving scalable solutions for sales and operational efficiency. Lead requirements gathering and solution design to enhance customer experience.
This role involves close collaboration with sales, marketing, and IT teams to identify needs and implement strategic Salesforce enhancements. You will design solutions, optimize CRM practices, and support the integration of AI capabilities. Solid analytical and problem-solving skills will be key to your success.
Key Responsibilities:
• Partner with teams to gather and document requirements
• Design integrated Salesforce solutions and workflows
• Lead initiatives improving pipeline visibility and management




• Support CRM modernization and data rationalization efforts
• Define reporting requirements for tracking business outcomes
Requirements:
• 4–7+ years’ experience in Salesforce or related fields
• Certification in Salesforce Business Analysis or Administration
• Comprehensive understanding of sales and marketing processes
• Solid facilitation skills and stakeholder management
• Knowledge of integration concepts and Agile methodologies
Use your skills to drive impactful Salesforce solutions that advance business objectives and enhance customer satisfaction.
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📌 B Salesforce Business Analyst Opportunity Richmond Hill
🏢 Staples Canada
📍 Richmond Hill