Director of Operations – National QSR Brand

North York, ON

We’re partnered with one of Canada's growing multi‑brand QSR group in search of a Director of Operations to lead operations across the entire Canadian network.

This is a senior leadership chance overseeing a large national operation and a substantial field operations team. You'll lead a group of senior operational leaders who each manage their own regional teams, driving performance, consistency, franchisee success, and operational excellence across the country.

This is a highly visible role for an energetic, analytical, and entrepreneurial operator who enjoys balancing strategic leadership with time in the field. You'll split your time between the corporate office and visiting restaurants, building relationships with franchisees and ensuring operational standards are executed nationwide.

There is also a genuine prospect for future progression as the business continues to expand.

What You'll Be Doing

Leading all operational performance across the Canadian network

Coaching and developing senior field leaders and their regional teams

Driving operational excellence, profitability,



and franchisee success

Developing and implementing operational strategies, systems, and best practices

Using data and analytics to identify prospects and improve business performance

Supporting franchisees through coaching, problem‑solving, and operational guidance

Overseeing new restaurant openings and franchisee onboarding

Ensuring brand standards, compliance, and guest experience are consistently delivered

What We're Looking For

Senior multi‑unit leadership experience within a QSR franchise environment (required)

Strong understanding of franchise operations and franchisee support

Experience leading large, geographically dispersed operations

Highly analytical with robust commercial and financial acumen

Proven ability to lead leaders, coach high‑performing teams, and develop future talent

Entrepreneurial mindset with a solutions‑focused approach

Comfortable balancing strategic planning with hands‑on operational leadership

Willingness to travel extensively throughout Canada
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📌 Director Of Operations Toronto
🏢 COREcruitment
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