Lead and transform patient experiences at Roche as a Chapter Lead for Patient Support Programs in the Greater Toronto Area. Drive innovation while developing a high-performing team to enhance patient support initiatives.

In this strategic role, you will cultivate a dedicated team of experts focused on optimizing patient support programs. With over 10 years of experience in the pharmaceutical sector, you will align operational goals with overall PSP strategies, ensuring effective execution. Your leadership will foster collaboration with various stakeholders to enhance the services delivered to patients.

Key Responsibilities:
• Build and lead a high-performing patient support team
• Collaborate with internal and external stakeholders for alignment
• Manage vendor performance, contracts,



and financial sustainability
• Champion digital transformation and program efficiencies
• Monitor impact signals to align with business objectives

Requirements:
• Over 5 years of leadership in high-performing teams
• 10+ years in patient support and pharmaceutical operations
• Bachelor’s degree; advanced degree preferred
• Proficient in English and French is a strong asset
• Proven ability to drive digital transformation and innovation

Elevate the patient experience and lead a dedicated team at Roche's Patient Support Programs.
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📌 Chapter Lead for Patient Support Programs (Ontario)
🏢 Roche
📍 Ontario