Direct the advancement of digital loyalty solutions, integrating cutting-edge technology to boost customer satisfaction and retention. Lead strategic modernization initiatives to create a future-ready loyalty platform.
In this pivotal role, you’ll combine more than 10 years of IT expertise with extensive leadership experience to reshape loyalty engineering. You’re responsible for driving the architecture and operational excellence of digital experiences while managing a talented engineering team to implement contemporary best practices. Your vision will align technology with customer expectations.
Key Responsibilities:
• Spearhead digital loyalty product strategy and execution
• Ensure seamless integration of loyalty APIs across platforms
• Guide modernization from legacy systems to cloud-first approaches




• Lead efforts in operational security and compliance
• Cultivate a collaborative engineering culture focused on performance
Requirements:
• 10+ years of work experience in IT and business
• 5+ years in leadership roles managing tech projects
• Proficient in software engineering and cloud technologies
• Knowledge of regulatory compliance and risk considerations
• Robust communication skills for engaging stakeholders
Elevate customer loyalty through cutting-edge engineering practices and strategic leadership within the digital space.
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📌 Engineering Director For Transformative Loyalty And Customer Engagement Toronto
🏢 Scotiabank
📍 Toronto