This is a full time in office role for an Operations Manager, based in Brampton, ON.
The Operations Manager will oversee daily security operations, manage and lead a team of security personnel, and ensure the delivery of effective security services.
Key responsibilities
Coordinating schedules, developing operational processes, and maintaining compliance with company and regulatory standards.
Liaising with clients to address inquiries and maintain satisfaction.
Identifying areas of improvement and implementing strategies to enhance operational efficiency.
Qualifications
Solid leadership and team management skills to oversee and motivate staff
Exceptional organizational and time management abilities, including scheduling and process coordination
Excellent communication and interpersonal skills to effectively interact with clients and staff
Problem-solving and decision-making skills to address operational challenges proactively
Knowledge of compliance regulations and industry best practices related to security services
Experience with operational planning, strategy development, and process improvement
Proficiency in using management tools and software systems
A background in security, law enforcement, or operations management is required
Post-secondary education in business administration, security management, or a related field
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