Join SMS Security as an Account Manager in the Guard Services division and oversee client account management. Strengthen relationships and ensure top-tier service delivery.
This role requires an experienced individual to manage a diverse range of client accounts. You'll be responsible for conducting site visits, supporting security staff, and maintaining high operational standards. Collaborate with multiple departments to address client concerns and improve service processes effectively.
Key Responsibilities:
• Build and maintain client relationships
• Conduct operational site evaluations regularly
• Support onboarding and training for security personnel
• Identify service gaps and recommend improvements
• Maintain accurate documentation and records
Requirements:
• At least 3 years of experience in account management
• Solid leadership and coaching capabilities
• Excellent written and verbal communication skills
• Highly organized with effective time management
• Valid driver’s license and travel readiness
Drive service excellence and client satisfaction in this agile role with SMS Security.
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📌 Account Manager Guard Services Division Toronto
🏢 SMS Security
📍 Toronto