Join Aviva as a Product Manager and revolutionize digital customer pathways. Focus on enhancing self-service experiences using AI and modern product development tools.
This role involves taking ownership of customer engagement strategies across digital platforms post-purchase. You’ll be expected to prototype, test, and implement solutions that decrease friction in user experiences. A focus on agility and real-time improvements will be essential to deliver value quickly.
Key Responsibilities:
• Transform ideas into user-friendly prototypes
• Launch A/B tests to measure product effectiveness
• Oversee self-service and claims processing enhancements
• Collaborate tightly with design and engineering teams




• Innovate workflows to speed up delivery processes
Requirements:
• Experience in shipping digital products or features
• Aptitude in utilizing AI technologies for product efficiencies
• Solid analytical skills to drive product strategies
• Ability to operate in quick-paced settings
• Knowledge of telematics or customer engagement principals
Become a catalyst for change at Aviva, advancing digital solutions that improve customer service experiences and engagement.
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📌 Aviva Product Manager Digital Solutions Markham
🏢 Aviva Canada
📍 Markham