Lead PwC’s Customer Managed Services operations as Managing Director, emphasizing strategic growth and technology integration. Drive high-quality delivery and market differentiation in customer contact services.
In this pivotal role at PwC, you will oversee the expansion and performance of the Customer Managed Services business. With a focus on enhancing operational efficiency, you will guide cross-functional teams to deliver creative solutions for clients. Your leadership will be essential in driving profitable growth and developing robust C-suite relationships.
Key Responsibilities:



- Provide strategic direction for Customer Managed Services initiatives - Lead end-to-end performance across service engagements - Drive expansion into current markets and deepen existing client relationships - Achieve annual sales targets exceeding £10m and gross revenue of £5m - Implement technology-enabled operational efficiencies and governance
Requirements: - Proven experience in scaling managed service offerings - Strong track record in achieving multi-million-pound targets - Expertise in customer operations and service delivery - Ability to build trusted relationships with senior clients - Demonstrated skills in leading cross-functional teams
Inspire transformation and operational excellence at PwC while driving impactful customer solutions.#J-18808-Ljbffr

📌 Managing Director At Pwc Customer Managed Services Winnipeg
🏢 PwC UK
📍 Winnipeg