HUB International seeks a Client Service Centre Associate Vice President to lead and inspire a dynamic team in the insurance sector. Bring your leadership experience to help drive targets and enhance client experiences.

As a seasoned insurance skilled, you will partner with the VP to execute the business plan focusing on recent business and retention. This role requires a solid leadership background and a minimum of 5 years in the insurance field. Working in a contact centre environment is an asset that will enhance your contribution to HUB's customer-centric culture.

Key Responsibilities:
Develop and implement annual business strategies
Drive client outreach and ensure excellent client service
Mentor and develop the team to achieve targets
Collaborate on budgeting and workforce planning
Optimize call center performance metrics

Requirements:
Minimum Level 2 General Insurance License
5+ years of relevant insurance experience
Proven leadership expertise
Track record in contact centre operations
Ability to enhance client satisfaction scores

Lead the way in insurance excellence and customer service at HUB International.
J-18808-Ljbffr

📌 Client Service Centre Associate Vice President Burnaby
🏢 PVH (Tommy Hilfiger/Calvin Klein)
📍 Burnaby