Elevate HR operations leadership with Pratt & Whitney Canada as a Senior Supervisor in Longueuil. Drive team performance and ensure high-quality HR support across operations.
The Senior Supervisor, HR Operations, is vital to the leadership team within Pratt & Whitney Canada's Shared Services workplace. You will oversee daily HR operations, enhancing customer-facing services for employees and managers. This role demands extensive experience in HR operations and solid leadership skills to align team objectives with strategic company goals.
Key Responsibilities: - Lead People Services Operations execution and performance - Monitor and improve service level agreements and KPIs - Oversee workforce planning activities and recruitment - Serve as the escalation authority for complex HR cases - Present service delivery performance results to leadership
Requirements: - 5+ years in HR Operations or Shared Services - Bachelor's degree in HR or related field - Master’s degree preferred - Robust knowledge of Workday HCM and ServiceNow - Proven ability to manage service delivery performance
Drive operational excellence and team development to support HR innovation at Pratt & Whitney Canada.#J-18808-Ljbffr