Lead customer service excellence as a Customer Support Supervisor in Sudbury with Hydro One. In this supervisory role, you’ll manage staff, oversee performance systems, and solve escalated customer issues.

Hydro One is looking for a results-driven Customer Support Supervisor to enhance business processes. You will supervise and coach a team while implementing tracking systems and resolving escalated customer inquiries. Robust communication skills and experience in a supervisory role are essential to support operational success.

Key Responsibilities:
Supervise and monitor staff performance objectives
Develop and manage performance tracking systems
Respond to escalated customer issues effectively
Plan and organize workload assignments
Provide training and development recommendations

Requirements:
Knowledge of business administration and data communications
Solid communication skills for effective interaction
6 to 8 years of supervisory experience required
Familiarity with retail distribution systems
Experience with business information systems and training methods

Elevate your career by driving customer service excellence with Hydro One in Sudbury.

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📌 Supervisor Of Customer Support In Sudbury London
🏢 Hydroone
📍 London