Transform the retail landscape with Specsavers as an Optical Retail Training Manager. Focus on enhancing customer service through innovative training programs in Ontario West.

As a Regional Training Manager, you will work in a field role on an 18-month contract with the possibility of extension, focusing on training delivery across various stores in the Greater Toronto Area and Oakville. Your excellence in training design and implementation will empower teams to provide exceptional service. You will engage with store leaders and cross-functional teams to meet training needs that align with business goals.

Key Responsibilities:
• Deliver engaging workshops and online training activities
• Facilitate success during new store openings




• Mentor staff for skill development and performance
• Analyze store metrics for training opportunities
• Drive collaboration across business areas for aligned initiatives

Requirements:
• Proven training experience in retail, preferably optical
• Strong commitment to customer service excellence
• Exceptional analytical and communication skills
• Facilitator for group training and individual coaching
• Ability to navigate a agile and growing business

Elevate customer experiences through effective training at Specsavers.
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📌 Optical Retail Training Manager Role (Ontario)
🏢 Specsavers
📍 Ontario