Elevate your career as a Senior Manager in Portfolio and Sales Enablement at BMO in a hybrid role based in Toronto. Drive customer lifecycle management initiatives for impactful business outcomes.
This hybrid position emphasizes strategic leadership in Customer Lifecycle Management (CLM) at BMO. You will oversee portfolio governance, performance management, and cross-journey sales enablement efforts. Collaborate with stakeholders across Product, Marketing, and Analytics to enhance customer engagement and operational efficiency.
Key Responsibilities:
Lead the orchestration and governance of the CLM journey portfolio
Establish performance management dashboards and KPIs
Identify cross-journey initiatives to unlock growth
Drive standardized delivery approaches and integrated planning
Foster a culture of collaboration across teams
Requirements:
Minimum 7 years in strategy or program delivery
Proven experience in portfolio management and retail banking
Expertise in cross-functional influence and stakeholder engagement
Solid ability to manage ambiguity and evolving mandates
Post-secondary degree in Business, Commerce or related field
Advance your impact in sales enablement and customer lifecycle strategies at BMO, where strategic thinking meets execution.
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📌 Senior Manager, Sales Enablement In Toronto
🏢 BMO
📍 Toronto