Elevate guest experiences as a Front Desk Manager at Revival English Bay in Vancouver, BC. Lead a dynamic team, ensuring exceptional service at every guest interaction.
In this role, you will drive excellence at the front office, engaging a talented team to create memorable moments for each guest. You will oversee daily operations, from check-ins and check-outs to guest satisfaction. With a focus on collaboration, you will partner with housekeeping and sales to ensure a seamless guest journey.
Key Responsibilities:
• Lead and train Front Desk staff for exceptional service
• Oversee daily front office operations and guest experiences
• Collaborate with other departments for a unified guest journey
• Manage accurate scheduling, payroll, and financials
• Resolve guest inquiries with professionalism and creativity
Requirements:
• Experience as a Front Office Supervisor or similar
• Strong leadership and service-first skills
• Excellent communication and problem-solving abilities
• Tech-savvy, with knowledge of hotel systems
• Passionate about hospitality and team growth
Make a meaningful impact daily as the Front Desk Manager at Revival English Bay!
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📌 Front Desk Manager at Revival English Bay (Vancouver)
🏢 Hotel Equities
📍 Vancouver