The Port of Québec seeks a Microsoft Support Application Analyst to provide essential application support and document management services. This role focuses on enhancing user engagement with Microsoft 365 tools.
In this key position under the Technology Infrastructure and IT Services directorate, the ideal candidate will have five years of relevant experience, particularly in incident management and SharePoint support. Your work will involve troubleshooting, evaluating enhancements, and ensuring compliance across applications while supporting a collaborative work environment.
Key Responsibilities:
• Diagnose operational issues and provide second-level support
• Foster Microsoft 365 tool adoption and user training
• Evaluate application enhancement requests thoroughly




• Maintain documentation and promote organizational standards
• Collaborate across departments for effective solutions
Requirements:
• DEC or Bachelor's in relevant field
• 5+ years in application support and incident management
• Solid knowledge of Microsoft 365 and SharePoint
• Excellent communication and documentation skills
• Ability to manage priorities and customer needs
Enhance application functionality and user experience at the Port of Québec with your expertise in Microsoft support.
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📌 Microsoft Support Application Analyst (Quebec City)
🏢 Administration-Portuaire-De-Qu
📍 Quebec City