Drive strategic HR initiatives as a Senior Supervisor in Operations at RTX, focused on delivering exceptional service to Pratt & Whitney Canada and Collins Aerospace. Oversee operations and elevate HR support across multiple channels.
As a key member of the leadership team, you will lead a dedicated service delivery group while ensuring operational excellence. Your role encompasses improving service level agreements, developing team talent, and maintaining high customer satisfaction. Participate in HR transformation projects, leveraging your expertise to enhance processes and systems effectively.
Key Responsibilities:
Supervise People Services Operations execution
Establish performance benchmarks and development plans




Address complex HR issues and provide escalation support
Foster an inclusive and high-performance culture
Monitor HR data and reporting accuracy
Requirements:
Minimum 5 years in HR operations with leadership experience
Bachelor’s degree in related field required
Proficiency in Workday HCM and ServiceNow essential
Ability to interpret complex HR metrics
Robust commitment to confidentiality and ethics
Become part of a forward-thinking organization at RTX, shaping the future of HR operations.
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📌 Leadership In Hr Operations At Rtx Longueuil
🏢 RTX
📍 Longueuil