Advance your career as a Bilingual Medical Tele-Interviewer with Manulife, working remotely across Canada. This role focuses on conducting detailed interviews to support clients in insurance underwriting.
Manulife is looking for a Medical Tele-Interviewer to join its remote team. In this position, you will utilize your medical knowledge and exceptional communication skills while helping clients navigate the insurance process. You will be responsible for managing your workload efficiently and providing high-quality customer service with confidentiality.
Key Responsibilities:
Conduct in-depth interviews to gather medical information
Utilize robust interpersonal skills when probing for details
Maintain exceptional accuracy and attentiveness
Manage workload with excellent organization and time management
Address customer concerns professionally and knowledgeably
Requirements:
Bilingual in English and French
Experience in a medical or insurance-related field
Solid verbal and written communication skills
Proven customer service experience
Ability to work independently with minimal supervision
Leverage your bilingual skills and medical expertise to support clients in their insurance journey at Manulife.
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