Enhance customer loyalty as a Cross-sell Product Manager for TELUS in Toronto, Vancouver, or Calgary. Focus on strategies that ensure multi-product success and customer satisfaction across the SMB segment.
As part of the dynamic SMB team, you will innovate and manage programs that directly impact growth and customer experiences. Your analytical skills will be essential in working with stakeholders to create programs that drive loyalty and retention outcomes. This collaborative role requires a results-oriented approach to integrate various strategies for effective program delivery.
• Review performance metrics to drive actionable changes
• Transform complex data into understandable presentations
• Adjust customer offerings to meet market needs
Requirements:
• Solid data analysis and decision-making skills
• Proven ability in stakeholder management
• Effective communication in verbal and written formats
• Minimum 2 years in product/program management experience
• Capability to prioritize in fast-changing environments
Leverage your expertise to fuel TELUS's success in the competitive SMB market.
#J-18808-Ljbffr