Drive engagement and sales as a Bilingual Consumer Care Advisor at Coloplast. This hybrid role focuses on providing top-notch medical customer service and product knowledge.
As part of Coloplast's Canadian Consumer Care team, you will handle inquiries from consumers and clinicians to enhance product retention and conversion. The position requires you to demonstrate subject matter expertise while managing consumer engagements effectively. Building rapport within established territories is essential for achieving sales goals.
Key Responsibilities:
• Address consumer and clinician inquiries across channels
• Accurately log end-user details in Coloplast systems
• Educate consumers on intimate health issues sensitively
• Complete required sales activity and revenue targets
• Facilitate timely product sales and acquisitions
Requirements:
• College degree or 2+ years in customer service
• Proficiency in explaining medical processes clearly
• Experience developing relationships mainly via phone
• Intermediate computer skills in Salesforce and MS Office
• Hybrid work model with 2 days in Oakville, ON
Your bilingual abilities and customer service experience can make a difference at Coloplast.
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