Support equipment health and enhance operational efficiency as a Technical Service Representative at Finning Canada. Drive customer satisfaction by providing machine optimization insights in a permanent role.

In this direct customer-facing role, you will ensure optimal performance of mining equipment and enhance customer relationships. Your expertise as a Journeyperson Red Seal Heavy Equipment Technician will be essential, requiring a minimum of five years in customer service. The impact of your recommendations will help meet customers' operational goals while minimizing equipment downtime.

Key Responsibilities:
• Minimize equipment downtime and maintain production schedules
• Provide technical analysis and service options to customers
• Make recommendations based on machine audits and reports




• Maintain communication with internal and external departments
• Build and maintain a reporting database of technical issues

Requirements:
• Journeyperson Red Seal Heavy Equipment Technician certification
• 5+ years' experience in customer service roles
• Robust skills in communication, problem-solving, and organization
• Technical background with Caterpillar mining products
• Valid driver's license and abstract required

Leverage your technical expertise to enhance Finning's client service and operational maintenance in this unique role.
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📌 Technical Service Specialist at Finning Canada (Alberta)
🏢 Finning
📍 Alberta