Shape cutting-edge customer engagement strategies as a Senior Manager with BMO Financial Group in Toronto. This hybrid role emphasizes the design and implementation of impactful omni-channel solutions.
In this 12-month contract role, you will drive the strategic direction for customer engagement capabilities within the organization. Working collaboratively with various teams, your focus will be on implementing and operationalizing advanced marketing capabilities. Robust execution skills and strategic thinking will enable you to enhance the customer experience and ensure the long-term sustainability of initiatives.
Key Responsibilities:
- Lead design and execution of customer engagement initiatives - Translate business strategies into actionable solutions - Partner with Technology and Analytics for omni-channel strategies - Support advanced personalization and targeting efforts - Maintain governance standards for scalable execution
Requirements: - 7+ years of experience in campaign management - Expertise in data visualization and insights development - Excellent collaboration skills across diverse teams - Robust problem-solving abilities - Degree in a relevant field or equivalent experience
Bring your expertise in strategic campaign execution to enhance customer experiences at BMO Financial Group.#J-18808-Ljbffr