Enhance service delivery as a Service Dispatcher with Modern Niagara on an 18-month contract. Focus on coordination, communication, and operational accuracy.
In this pivotal role, you will coordinate field resources, manage service requests, and oversee billing activities. Your ability to maintain solid communication with customers and technicians will improve the efficiency of service operations. This role is crucial for delivering reliable service and fostering client relationships.
Key Responsibilities:
• Coordinate field personnel and equipment for service tasks
• Manage incoming service requests and set priorities
• Update service managers on work progress and issues
• Resolve customer concerns through effective communication
• Ensure accurate service documentation and billing
Requirements:
• 2–3 years in dispatching, billing, or service coordination
• Excellent organizational and prioritization skills
• Robust communication skills with customer focus
• Proficient in Microsoft Office and scheduling tools
• Ability to make decisions under pressure
Your role will be essential in supporting the success of service operations at Up-to-date Niagara.
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📌 Service Dispatcher Role At Modern Niagara Ottawa
🏢 Modern Niagara
📍 Ottawa