Join Effortless Admin as the Team Manager for Client Services and lead the charge in delivering exceptional customer support. Harness your experience in Canadian advantages administration to drive client engagement.
This role is crucial within Effortless Admin, focusing on managing client service teams that are essential for our customer satisfaction. You will lead specialists in supporting our platforms while collaborating with the development team to ensure our offerings continually evolve to meet client needs.
Expect to engage in training, performance optimization, and issue resolution to enhance team efficiency.
Key Responsibilities:
Develop and mentor a dedicated client service team
Maintain high service standards through various support channels
Work with development on product recommendations
Oversee training on product features and industry best practices
Track and adjust service metrics for peak efficiency
Requirements:
Minimum 3 years of client service management experience
Canadian perks administration experience is a plus
Preferred Bachelor’s degree in Business Admin
Proven capability in leading successful teams
Effective communication and project management skills
Shape the future of client service excellence at Effortless Admin.
J-18808-Ljbffr
📌 Team Manager For Client Services At Effortless Admin Edmonton (Canada)
🏢 Effortless Admin
📍 Canada
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.