Enhance customer experiences with BlueCat as a Customer Engagement Marketing Manager. This role involves coordinating impactful communications and marketing initiatives in a cooperative workplace.
Join a dedicated team at BlueCat, where you'll report to the Director of Community and Customer Marketing. Your expertise in B2B customer marketing will drive effective customer communications, ensuring alignment across departments like Product, Sales, and Customer Success. You'll manage campaigns focused on customer retention and engagement while leveraging cutting-edge marketing tools.
Key Responsibilities:
- Coordinate customer-facing communications for updates and promotions - Maintain the customer communications calendar for clarity and alignment - Support product-related communication and webinars with teams - Manage newsletters and engagement campaigns effectively - Analyze communication performance metrics to drive improvements
Requirements: - Bachelor's degree in Marketing or related field - 3+ years in B2B customer marketing or email campaigns - Experience with CRM platforms like Salesforce - Robust writing skills and attention to detail - Knowledge of marketing automation tools, preferably Marketo
Deliver exceptional customer communications and marketing strategies to foster loyalty and engagement at BlueCat.#J-18808-Ljbffr