Empower customers as a Customer Solutions Specialist with goeasy, Canada’s leading lease-to-own business. Engage clients and tailor financial solutions in a cooperative team environment.
As a Customer Solutions Specialist, you’ll build robust relationships and meet financial needs by offering tailored leasing and service product solutions. This role necessitates exceptional interpersonal skills, a sales-oriented mindset, and the ability to manage customer accounts effectively. You will conduct collections, maintain empathy, and ensure that customer accounts are well-managed and up-to-date.
Key Responsibilities: - Engage customers in person, via phone, and email - Interview clients to understand financial needs - Maximize sales through cross-selling methods - Manage customer accounts, ensuring accuracy - Conduct skilled collections while retaining empathy
Requirements: - Proven communication and interpersonal skills - Experience in a customer-facing role preferred - Ability to work a variety of shifts - Capacity to lift 50+ pounds - Comfort with challenging customer conversations
Utilize your sales skills and empathetic approach to enhance customer experiences at goeasy.#J-18808-Ljbffr
📌 Customer Solutions Specialist At Goeasy Shubenacadie (Canada)
🏢 goeasy
📍 Canada