Overview

Languages

English

Education
College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks
Register arriving guests and assign rooms
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing,



photocopying)
Answer telephone and relay telephone calls and messages
Assist clients/guests with special needs
Contact customers to deliver requested wakeup calls
Provide customer service

Experience and specialization

Computer and technology knowledge
Word processing software
Computerized bookkeeping system
Central reservation system (CRS)
Spreadsheet
Internet

Additional information

Work conditions and physical capabilities
Attention to detail
Quick-paced setting
Standing for extended periods
Work under pressure

Personal suitability
Client focus
Excellent oral communication
Organized

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📍 Kenora