Drive exceptional retail performance as a Retail Operations Manager at Pet Smart. This role emphasizes operational excellence, merchandising, and team leadership in an engaging setting.

As a Retail Operations Manager, you will be pivotal in leading teams and managing retail operations while ensuring the safety and health of pets. You will directly oversee inventory management, associate training, and customer experiences, contributing to Pet Smart’s mission of providing the best care for pets.

Your leadership will motivate associates and elevate store performance across various functions.

Key Responsibilities:
Drive operational excellence and uphold brand standards
Lead recruitment, training, and associate development
Manage inventory and merchandising processes effectively




Evaluate store operations for continuous improvement
Ensure a protected and organized environment for associates and pets

Requirements:
3+ years in retail leadership or customer-focused roles
Robust communication and organizational skills
Flexibility to work evenings and weekends
Proficiency in computer applications
Ability to manage stressful situations with composure

Contribute to Pet Smart's mission by leading operations, developing associates, and ensuring the highest standards of care for pets.
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📌 Retail Operations Manager At Petsmart Ottawa
🏢 PetSmart Store Support Group
📍 Ottawa