Elevate your career with Ebury as a Lending Customer Success Analyst in Toronto, embracing a hybrid work model. Drive client success by overseeing their funding journeys and operational efficiencies.
Ebury is seeking a proactive and detail-oriented Lending Customer Success Analyst to manage the client experience post-approval of credit lines. You will support SME businesses by facilitating seamless onboarding, invoice financing, and ongoing relationship management. Collaborating closely with Credit Risk, Product, and Tech teams, your role is pivotal in enhancing client retention through exceptional service.
Key Responsibilities:
• Manage the client journey post credit line approval
• Oversee invoice funding and trade booking processes
• Monitor client portfolio health and drive retention efforts




• Collaborate with internal teams for operational excellence
• Conduct due diligence on client documentation
Requirements:
• 1-3+ years in middle office or lending operations
• Proficient in financial transactions and documentation review
• Solid communication skills across various channels
• Ability to manage multiple client accounts effectively
• Comfortable using CRM and operational systems
Bring your expertise in client engagement and operational support to Ebury, enabling global growth for ambitious businesses.
#J-18808-Ljbffr

📌 Lending Customer Success Analyst at Ebury (Toronto)
🏢 ebury anz
📍 Toronto