Addiction and Mental Health Worker, First Contact

Direct Service - (OPSEU)

Full-Time, Contract (Ending: March 31, 2027)

Woodstock, ON (Oxford Zone)

This posting is the result of an existing vacancy.

Application Deadline: August 6, 2026.

We believe when individuals in our community experience an urgent mental health or addictions crisis, they deserve a response that is person-centred and supportive, while focusing on personal dignity and wellbeing.

The Addiction and Mental Health Worker, First Contact will perform duties and responsibilities consistent with providing short-term support for participants attending their site. The Addiction and Mental Health Worker will ensure the safety of participants, encourage empowerment and support crisis resolution while maintaining a calm and respectful environment for all.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

- What you'll be making - Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):
- Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
- Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated)
- For internal applicants, grid level placement will occur as per the Collective Agreement

- When you'll work – 70hours bi-weekly, Rotating Days,



Afternoons and Evenings, including weekends
- What your benefits will be - 9% in lieu of benefits
- Your pension plan- Immediately eligible for optional enrollment in the Healthcare of Ontario Pension Plan (HOOPP)

HOW YOU WILLBE MAKINGA DIFFERENCE:

Direct Service:

- Respond to in-person and phone referrals for service
- Work collaboratively with referral sources to ensure a smooth transition to services for clients
- Contribute to a welcoming and supportive setting for participants attending the site
- Complete mental health and addictions assessments and interventions based on the theory of crisis management including rapid response, risk assessment, de-escalation, stabilization, and referral to determine participant needs and level of risk
- Utilize interventions consistent with a harm reduction approach for participants with substance abuse problems
- Establish a therapeutic relationship to maximize the benefits of engagement between the staff person and the client
- Provide short-term follow-up support to bridge the gap from referral to engagement with a longer-term support service as needed
- In partnership with the client being served, coordinate and facil<|reserved_ |><|start|>assistant<|channel|>analysis<|message|>We need to verify the formatting.



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📌 Addiction and Mental Health Worker, First Contact (Woodstock)
🏢 CMHA Thames Valley Addiction and Mental Health Services
📍 Woodstock