Join BDO's Oakville team as a Technical Support Analyst. This role focuses on providing comprehensive IT support, including desktop setup and hardware troubleshooting for clients across Canada.

In this Level 2 technical support position, you will work with the End User Services team to ensure smooth IT operations. Responsibilities include setting up devices, managing software installation, and proactively resolving hardware and software issues. Excellent communication and analytic skills are key to ensuring exceptional service delivery to internal customers.

Key Responsibilities:
• Provide IT support to users in Oakville and across Canada
• Set up desktops and laptops with company image
• Troubleshoot hardware like printers and laptops




• Deliver support via in-person and remote desktop methods
• Maintain inventory in Asset Management Database

Requirements:
• 2-3 years in end-user IT support
• Certifications like CompTIA A+, Network+
• Robust communication skills for non-technical users
• Experience with MS Office 365 and Windows networks
• Familiarity with imaging software and deployment systems

Bring your expertise in technical support and customer service to enhance BDO's IT team in Oakville.
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📌 BDO Technical Support Analyst Oakville (Ontario)
🏢 BDO Canada
📍 Ontario