Elevate guest experiences as the Service Manager at Cineplex in Mont-Royal. This role focuses on operational excellence, guest service, and profitability across multiple departments.

As a Service Manager, you will oversee adherence to policies and standards in guest-facing areas to maximize sales and enhance the customer experience. Your leadership will be critical in supporting guest satisfaction while managing financial outcomes against set budgets. A keen focus on coaching staff and executing company programs will be essential in fostering a spirited and productive work workplace.

Key Responsibilities:
• Ensure compliance with policies and cleanliness standards
• Execute operational plans to enhance guest experiences




• Manage staffing and training across departments
• Monitor guest service effectiveness and implement improvements
• Drive sales while managing costs and inventory

Requirements:
• 1-3 years in restaurant management
• Strong conflict resolution and negotiation skills
• Ability to lead teams during peak business hours
• Proficient in Microsoft Office Suite
• Flexible availability including evenings and weekends

Harness your expertise to enhance service quality while maintaining profitability at Cineplex in Mont-Royal.
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📌 Service Manager at Cineplex Mont-Royal (Quebec City)
🏢 Cineplex
📍 Quebec City