Stewardship and Database Coordinator
OVERVIEW Reporting to the Manager, Communications & Stewardship, this position employs best practices to support the integrity and quality of Fund Development processes. This role engages high standards of communication in relation to stewardship of donors, and will support the Fund Development Team with customized reports and analysis for data-driven decision-making.
This role will start as a full-time contract with the opportunity for permanent employment with Moorelands Kids.
KEY RESPONSIBILITIES Database Management: Responsible for data entry of donations and processing all payment methods
Manage data quality that involves data cleansing processes
Ensure New and Monthly Donors are stewarded with attention to relationship building
Create and provide timely thank you letters and receipts
Ensure batches and tax receipts are coordinated diligently and accurately
Create queries and key reports for donor stewardship and donor management
Conduct database prospect research
Update CRM Actions to track funding application deadlines and reports
Utilize external ticketing systems such as Eventbrite or Ticket Tailor for events
Provide support in all Annual Campaign activities
Evaluate current processes to identify opportunities for efficiencies and update SOP
Other duties as assigned
KEY RESPONSIBILITIESStewardship: Ensure effective communication in a timely manner to recognize donors by phone
Work with the Manager, Communications & Stewardship to craft tax receipt letters, and other communications, as needed
Effectively steward donors and track these interactions in CRM




Identify major donor prospects and track exceptional gifts
Maintain and update New and Monthly Donor Journey workflow to improve and track retention
Develop new strategies for donor acquisition and how to track conversion rates
Manage donor recognition for various segmentation such as the Annual Report
Support the Fund Development team in cultivating and stewarding external relationships
KEY RESPONSIBILITIESReporting and Analysis: Generate customized reports for fundraising regarding trends, patterns and campaign performance to support the Fund Development and Communications team
Responsible for monthly reconciliation reports and annual audit
Support communications in tracking and organizing data analytics for social media and website
Qualifications: Experience in the not for profit sector or charitable sector
Minimum of 3 years of experience working in Fund Development with knowledge of CRMs such as Donor Perfect or Raisers Edge
Excellent grasp of fundraising best practices in relation to donation processing and tax receipts
Strong verbal and written communication skills with the ability to represent Moorelands Kids in a friendly and professional manner while stewarding individual donors and funding partners
Proficient analytical abilities for compiling reports
Ability to work independently and as part of a team in a professional and collaborative manner
Effective problem-solving skills
Robust organizational and time management skills, with excellent attention to detail
Post-secondary education in a related field, or equivalent experience
Ability to maintain confidentiality and demonstrate a positive work ethic

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📌 Stewardship and Database Coordinator (Ontario)
🏢 Moorelands Kids / Moorelands Community Services
📍 Ontario