Elevate patient care with Quinte Health as a Patient Experience Specialist. Drive quality improvement and enhance patient interactions within a collaborative healthcare team.

This full time position focuses on aligning patient experience with Quinte Health's mission. As a Patient Experience Specialist, you will oversee office functions and play a key role in identifying quality improvement opportunities. Collaborate with staff, physicians, and volunteers to enhance care outcomes through effective engagement and advocacy.

Key Responsibilities:
• Oversee patient experience office functions and initiatives
• Coordinate patient/family meetings for issue resolution
• Analyze patient feedback for continuous improvement




• Support physicians and staff in enhancing patient experience
• Collaborate with care teams to implement patient safety strategies

Requirements:
• Minimum 5 years healthcare experience
• Bachelor's degree in a relevant field
• Background in patient relations management
• Proficiency in MS Office Suite
• Strong skills in conflict resolution and critical thinking

Make a meaningful impact on patient care and experience at Quinte Health through strategic initiatives and engagement.
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📌 Patient Experience Specialist at Quinte Health (Ontario)
🏢 Quinte Health
📍 Ontario