Elevate in-store beauty experiences as a Client Experience Manager at Sephora Canada! This full-time role focuses on training, event management, and visual merchandising.

In this position at Sephora, you will oversee client interactions, training for Beauty Advisors, and coordinate engaging store events. Your focus will be on delivering exceptional customer service and training team members to meet company goals. You'll also ensure merchandising aligns with company standards while managing relationships with beauty vendors effectively.

Key Responsibilities:
• Execute training sessions for Beauty Advisors
• Respond to client feedback, enhancing customer engagement
• Manage in-store events for optimal sales opportunities




• Ensure visual merchandising meets company standards
• Supervise brand engagement and vendor training

Requirements:
• 2-4 years in management within beauty or retail
• Proven ability to inspire and coach teams
• Solid communication skills, both verbal and written
• Comfortable with managing difficult conversations
• Proficient in Windows, Word, and Excel

Lead the Sephora team in creating outstanding client experiences through effective training and event planning.
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📌 Client Experience Manager at Sephora (Quebec City)
🏢 sephora.com
📍 Quebec City