Exciting full-time Technician Specialist role at The Canadian Press in Toronto! Support IT operations and enhance workflows involving cutting-edge technologies including Microsoft 365.

In this role, you will report to the IT Operations Manager and be essential for troubleshooting and providing technical support to CP's diverse teams. You will assist in both proactive and reactive IT support needs, ensuring seamless operations through effective incident management and client-facing interactions during varied shifts.

Key Responsibilities:
• Act as a primary point of contact for IT issues
• Install and manage Windows, macOS, and mobile devices
• Resolve technical problems related to applications and access
• Support Microsoft 365, Active Directory,



and cloud services
• Contribute to system improvements and automation

Requirements:
• Education in IT or related field with 3 to 5 years of experience
• Robust background in Microsoft 365 and security protocols
• Proven troubleshooting skills across various platforms
• Ability to explain complex technical issues clearly
• Relevant certifications are advantageous

Bring your skills to a team committed to innovative technology solutions at The Canadian Press.
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📌 Technician Specialist for IT Automation (Ontario)
🏢 The Canadian Press
📍 Ontario