Elevate your technical career as a Junior Application Support Specialist with the Ministry of Public and Business Service Delivery in Toronto, Ontario. This onsite role focuses on Java-based applications and middleware support.

You will provide operational support for enterprise middleware services and application hosting environments. Collaborating with technical teams, you will assist in incident management, fulfill service requests, and monitor application performance. Ideal candidates will have experience with Java applications, ITIL practices, and middleware technologies while contributing to service delivery improvements.

Key Responsibilities:
• Coordinate project activities with stakeholders and technical teams
• Manage incident, problem, and change management processes




• Support IBM WebSphere and DataPower environments
• Monitor application performance and analyze service trends
• Prepare operational reports using Microsoft Office tools

Requirements:
• 2+ years experience with IBM WebSphere and DataPower
• Knowledge of ITIL processes and service management tools
• Familiarity with OpenShift, Kubernetes, and Ansible
• Experience in middleware administration
• Solid problem-solving and communication skills

Contribute to improving services and operational excellence as a key member of the technical team.
#J-18808-Ljbffr

📌 Junior Application Support Specialist Ontario
🏢 S M Software Solutions
📍 Ontario