Part TimeShift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team at Fort Saskatchewan, Alberta .
Responsibilities
- Provide assistance to store management in supervising and facilitating daily store operations.
- Oversee the responsibilities of the Store Manager in absence of SM or ASM.
- Assist in the delivery of key personnel management when on shift and resolve any customer service issues as needed.
- Provide direction, guidance, and instruction to all store associates as required.
- Ensure store conditions are consistently upheld to established standards.
- Assist in ensuring staffing levels adequately meet business needs, when requested.
- Be the sales and customer service leader/role model in absence of SM/ASM.
- Greet and assist customers in a way that models exemplary conduct to other staff.
- Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
- Handle customer complaints as they arise, escalated to appropriate individual as deemed necessary.
- Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift.
- Achieve sales target and store-level KPI’s.
- Ensure employees on shift actively pursue sales goals.
- Oversee and assist in inventory management and be accountable for inventory processes on shift.
Qualifications
- Must have valid SellSafe Certification.
- Completion of high school and college/CEGEP/vocational or technical training required.
- Demonstrated sales and service orientation required.
- Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred.
- A valid First Aid certification is considered an asset.
- Excellent time management and prioritizing skills required.
- Demonstrated ability to train and motivate staff required.Skills to monitor and lead by example as required.
- Basic office administration skills required.
- High level of proficiency with Microsoft Office productivity suite.
- Highly effective teamwork skills.
- Able to effectively communicate both verbally and in writing with individuals at all levels of the organization.
- Strong customer service and troubleshooting skills.
- A well-defined sense of diplomacy.
- Excellent teamwork and team-building skills.
- Thorough understanding of applicable health and safety legislation.
- A skilled, responsive, and positive work attitude is essential.
- Ability to work nights, holidays and weekends and different locations.
Job Types: Part-time, Permanent
Why You Should Apply: The opportunity to work for a growing company positioned to become a globally recognized brand in the cannabis industry; Significant opportunity for growth, experience and learning; Unlimited bonus earning potential.
Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.