Elevate your technical writing career with Zafin as an AI Technical Documentation Specialist in a hybrid work environment. Your expertise will make complex AI solutions accessible to diverse audiences in the banking sector.
In this mid-to-senior level role, you'll create and maintain comprehensive documentation for Zafin's AIOS platform and AI agent solutions. You will collaborate with engineers, product managers, and banking clients to simplify intricate workflows and compliance requirements. Your efforts will ensure that all documentation meets accuracy and accessibility standards.
Key Responsibilities:
• Create technical documentation for online Help systems and knowledge bases
• Develop release notes, operational guides, and compliance documentation




• Conduct interviews with stakeholders to gather technical requirements
• Create visual aids to describe AI interactions using industry tools
• Edit and proofread documentation for accuracy and clarity
Requirements:
• 2-8+ years in technical writing or related field
• Bachelor's degree in a relevant discipline
• Robust command of English grammar and documentation tools
• Ability to simplify complex concepts for non-technical users
• Experience in Agile environments and with distributed teams
Utilize your technical writing skills to enhance client success and effective adoption of AI solutions at Zafin.
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📌 AI Technical Documentation Specialist at Zafin (Toronto)
🏢 Zafinlabsamericasinc
📍 Toronto