Sunwing Vacations is seeking a Group Sales Agent for WestJet Vacations to cultivate customer loyalty through exceptional service and prompt responses. Enjoy a hybrid work environment while making vacation dreams come true.
As a Group Sales Agent, you will be integral to handling inquiries from travel agents, generating sales, and quoting group travel packages efficiently. You’ll thrive in an EPIC culture that values innovation and customer-centricity while meeting performance metrics. Whether in Toronto or Calgary, your expertise will help propel our growth in group sales.
Key Responsibilities:
• Address calls in the Groups Queue with professionalism
• Identify and resolve customer issues timely
• Assist with inquiries and update booking information




• Ensure accurate group quotes within 24-48 hours
• Track and prioritize quotes for conversion rate improvement
Requirements:
• Minimum one year experience in service or sales role
• Travel education is an asset but not mandatory
• Robust skills in administration and Microsoft Office
• Excelling in communication and effective multitasking
• TICO certification required; can be gained after hiring
Utilize your talents in customer service and sales to excel with Sunwing Vacations as a key player in group travel.
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📌 Group Sales Representative for WestJet Vacations (Toronto)
🏢 Sunwing
📍 Toronto