Domus Building Cleaning Company Ltd. | Full time

Domus Building Cleaning Ltd. has been in operation for over 40 years with more than 500 employees in multiple provinces and has relationships with some of the largest real estate and government clients in the country.

Must be able to speak, read,and write in English

Alpine Building Maintenance
8291 92 nd Street #211, Delta, BC
(phone hidden)
Alpine has grownto become one of Canada's leading janitorial and building maintenance serviceproviders to over 2000 distinct facilities across Canada. Our commitment toexcellence and passion to serve sets us apart. With a history spanning over40 years, Alpine has been at the forefront of various cutting-edge industryapproaches and concepts. Alpine's brand of "Reflecting Excellence"distinguishes it from others. We aspire to always be the best, by deliveringon our promises, exceeding our clients and employee's expectations.

Job Description:
Job Overview:
The Operations Manager oversees multiplesites, a portfolio, or a territory, and manages employees or subcontractorsdirectly or indirectly. The Operations Manager is the face of thecompany and the first point of contact for all clients regarding operations,escalations, and work orders. The prime focus of the Operations Manager is toensure that Alpine meets its contractual obligations in line with service andbudget parameters, and to look proactively for ways to increase performance .

We offer:

Opportunities for careerprogression

A competitive salary & benefitsprogram

Vehicle allowance

Duties and Responsibilities:

Subcontractor Management

Participates in the hiring, training, and supervision ofsubcontractors and their activities

Ensures that subcontractors are compliant withrequirements such as security clearances, GST,



business licensing, WCB,liability insurance, etc

Ensures that Alpine standards are adhered to throughsubcontractor work

Conducts periodic audits or site inspections to ensurethat work is completed as required

Client Relations Management

Liaises with clients to ensure that performance standardsare met and complaints are addressed

Participates in same-site growth (additional services,additional square footage, additional fees)

Contributes to new growth initiatives, including bids

Expense Management

Oversees or coordinates equipment repairs

Ensures subcontractor hours are in line with budget

Required Skills/Abilities:

Management experience in a fast-paced environment dealingwith a very diverse work force

Excellent client relationship skills

Proficiency in using Microsoft Word, Excel, and otherprograms to produce reports and trends and results for the account

Excellent communications and change management skills

Ability to create programs and tasks to further theoffering to the client, as well as the organizational skills to executesuch programs

Ability to travel on an active schedule as well beingavailable for any immediate issues that may arise

Ability to identify positive and negative trends and applyproblem-solving skills to resolve issues

Janitorial experience in the grocery industry (stripping,waxing, scheduling etc.)

Professional approach to the client and the diverse workforce in the industry

Ability to raise concerns with the client on aprofessional level as well to foresee potential issues that may arisebased on conditions and unforeseen events

Confidence to speak up and push back diplomatically andrespectfully

Ability to grow sales by identifying adjacent or growthopportunities

#J-18808-Ljbffr

📌 Operations Manager (Ontario)
🏢 Domus Building Cleaning Company
📍 Ontario