Dawson Road Maintenance is looking for a Manager of Operations to lead our Smithersservice area — the senior leader accountable for the strategic direction,operational performance, safety and financial results of the entire servicearea.
In this role you will be a valued member of Dawson Road Maintenance senior leadership team, working as the Manager, Operations and reporting to the VP, Operations . You are the ultimate authority in yourservice area, accountable for planning and executing the business bothtactically and strategically — safety performance, service delivery under theContract Agreement, budget and financial results, workforce and labourrelations, and the company's relationships with MOTT, municipalities and thecommunities we serve. Your base location will be Smithers, BC and mayrequire some travel throughout our great province.
WHAT SUCCESS LOOKS LIKE Set and execute the multi-year strategy for the service area, translating corporate objectives into annual operating plans, budgets and performance targets
Own the financial performance of the service area, including budget development, forecasting, capital planning and delivery against margin targets
Lead and develop the service area leadership team, including the Superintendents and Supervisors while building succession depth in key roles
Act as the company's senior representative to Ministry of Transportation and Transit (MOTT), CVSE, municipalities, First Nations, emergency services and the public within the service area
Own safety performance for the service area as the visible senior leader of the Company's Safety Program
Manage operation crew members to comply with MOTT Maintenance Specifications and the Contract Agreement, CVSE requirements,



QMS Manual and procedures and general specifications for highway construction
Provide guidance on project concerns such as bad weather, scheduling conflicts, quality control issues, labour issues, as well as contractor and/or client concerns
Manage the efficient use of resources, materials and labour necessary to complete various projects in a timely manner
Approve and monitor project schedules and budgets, ensuring all resources necessary for project completion are secured and deployed effectively
Promote and advocate quality achievements and performance improvements across the company
Collaboratively negotiate contracts with suppliers, sub-contractors, agencies or other third-party provider of resources, equipment or labour
Provide crew direction on all emergencies, washouts, slides, structure damage, avalanches, and other severe weather events
Partner with Director of Health & Safety to ensure all Worksafe BC regulations and requirements are consistently followed and ensure proper procedures are carried out according to the Company’s Safety Program
Management representative in collective agreement bargaining, grievances, mediation and arbitration to proactively resolving employee issues
Ensure all employee concerns, including grievance process, are addressed in a timely manner
Determine staffing requirements and participate in interviews, hiring, and onboarding new employees




Build a coaching culture across the service area, developing supervisors and crew members at every level
WHAT YOU BRING Minimum ten (10) years’ progressive operations experience, including five (5) years in a senior leadership role with accountability for budget and multi-team performance
Senior leadership skills, with a strong focus on operations, business processes and building high-performing teams
Track record of setting strategy and translating it into operating plans that deliver measurable results
Demonstrated profit and loss or budget ownership at a business unit or service area level
Experience in road and bridge maintenance within the construction industry is an asset
Post-secondary in a related field preferred; or an equivalent combination of education and related industry experience
Experience with ISO Compliance and/or other continuous improvement principles
Knowledge of Ministry of Transportation legislation, standards and processes for road maintenance
Understanding of road maintenance, equipment and construction industry
Strong written and verbal communication
BENEFITS Looking to be a key member of a well-established family-owned company? Our core values include: People First, Integrity, Excellence and Respect and as such we are committed to providing an environment that supports the growth and effectiveness of our employees and the organization. You will work for a company that offers an excellent compensation package, pension, and medical perks, as well as learning and long-term advancement opportunities.
Dawson Group is expanding our reach and need people like you to join us on our journey, and to help us continue safely connecting our communities.

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📌 Manager, Operations (British Columbia)
🏢 Kaizen Lab
📍 British Columbia